Cyber Security Guide for Employees
One of the most urgent priorities for all businesses connected to the Internet is making sure that all employees and staff members are trained to avoid the possibility of data breaches. The following guide will include some of the specific practices which all employees should be trained in or which they should put into practice, in order to bring about desired results.
Get Employee Buy-in
There are, of course, some things you can do to deflect viruses, and there are software measures which can be taken to take advantage of the latest security protections. However, the most effective tools at your disposal for maintaining cybersecurity are those used to obtain employee buy-in for security measures.
It’s essential for you to convince your employees of the need to be vigilant against the possibility of cyber-attack because it will impact them personally. Employees need to understand that they could have their own data compromised and that if serious harm is done to the company, that could result in an interruption of work, if not a total cessation.
If the company’s reputation is damaged by a security breach, that could lead to declining fortunes of the company and in a worst-case scenario, even bankruptcy. Making employees understand how all this affects them personally is a very important point to use as a means of obtaining their buy-in to cybersecurity.
Make Sure Employees Understand Their Roles
Employees need to understand that the majority of cyber-attacks these days are perpetrated against humans, and not through the exploitation of weaknesses in firewalls or other preventive measures. Humans can easily be duped by phishing attacks and other social engineering techniques which seek to exploit their general unpreparedness against security breaches.
Train all employees to avoid sending sensitive emails to external sources, not clicking on files which are un-validated, being tricked by phishing attempts, using the social media carelessly, and connecting to Wi-Fi with a work laptop.
Implement Digital Precautions
If your company deals with financial transactions, these should always occur with safety in mind, and every possible means of data protection should be implemented. First of all, transactions need to be conducted over a secure network, rather than using open source software for transaction processing, since you can’t be sure of software security.
If any devices or appliances in your office workplace are connected to the Internet of Things (IoT), make sure that passwords are regularly changed, and that these are strong passwords. Already, numerous attacks have been made on devices connected to the IoT, for instance transforming them into gateways to company networks.
Keep antivirus subscriptions up to date, as well as any malware subscriptions you have, and as soon as you are supplied with patches by your vendors, make sure that those patches are scheduled for the application.
Everything possible should be done to make access to your data files extremely difficult, especially information which is considered a business-critical or high priority. Create an environment where it’s easy for your employees to report suspicious activity, such as emails that don’t seem legitimate. By encouraging an open environment which emphasizes security, you can have all of your employees on the alert, and inclined to report anything suspicious at all.
Employee training should be conducted at least twice a year so that all the information provided is reinforced constantly. It may seem like a bore to employees, but that repetition will be well worth it if it thwarts a serious cyber-attack. Make sure no one is exempted from the biannual training, and that it’s tailored to specific groups within the company that has specific responsibilities because these could be subject to different kinds of security attacks.
Try to keep training sessions simple, so that they become very memorable to employees, and so the practices become more implementable. In between formal training sessions, it’s a good idea to post safety reminders at strategic locations throughout the company.
Cyber Security Reviews
It’s a good idea to review communication processes used by the company every three months or at most every six months and make sure that all company employees are receiving the security messages which are being broadcast. Make sure that you have a reporting system which identifies any security breaches, and is sure that the statistics are trending in the right direction.
There can be a lot involved with keeping employees trained to avoid cyber-attacks, and all the work involved should not be left up to the I.T. department, because typically these individuals already have plenty on their plates. If the training program is to be successful, there should be dedicated personnel to conduct the training, and there should be a formalized plan which covers several years.
In the first year of the training program, it might be advisable to keep things simple and just get training guides issued and implemented. The next year, a deeper cut can be made at instructing employees, possibly by tailoring security content to specific groups of employees and individual departments.
After those initial years, your training program might focus on quality control, obtaining employee feedback, and developing more sophisticated methods for delivering your safety messages. Throughout the entire training process, for as long as it’s conducted, all changes in the cybersecurity environment should be monitored, and it should be verified that training is kept current.
If you can provide this kind of in-depth training to your employees on a regular basis, and make sure that the content is actually useful and relevant, you will go a long way toward protecting your computing environment from attack by the criminal-minded.