Dashlane

With increasing concerns about cyber security, there are many new and improved options for password management. Unfortunately, password managers built into browsers come with some serious deficits. So, we have been investigating some of the popular password management apps. We recently tried Dashlane, and here is what we’ve found:

If auto-logins and auto-filling forms are a priority for you, you will find Dashlane usually does the job (but not always). We also found that Dashlane synchronizes sensitive data across all of your devices securely and efficiently. However, Dashlane is more costly than many of its competitors, and we found some flaws that make us question the value of that extra expenditure:

• The auto-fill function doesn’t always work on all websites.
• The sharing function is not as easy to navigate as we’d expect it to be.
• If you are using a Chrome browser, the auto-save function included in the browser can conflict with Dashlane, and the only fix is to remove each password stored by Chrome manually. Unfortunately, this was very time-consuming and cumbersome.
• We found that Dashlane doesn’t always log me into websites, and this anomaly can slow down the flow of work.
• All Dashlane accounts are linked to one email address and cannot be updated. To us, this was a serious issue.
• On a computer, one has to enter a password to access Dashlane. It’s not that big a deal, but still worth mentioning. This process can be more straightforward on a phone or tablet where touch screen options are available.
• The web plug-in is a little challenging to dismiss when you don’t wish to use Dashlane.
• Email support was not as prompt as it should be.
• Administrators cannot reset master passwords and must contact Dashlane support.

Although Dashlane is a respectable password manager, we didn’t find it was worth the extra expense in its current release. However, we are in the process of researching other options.

Rating

Overall

2/5