The Importance of Having a Backup Plan
It is estimated that as many as 50% of small businesses have no backup plan at all for security and recovery to protect against cyber-attack or to secure themselves against garden-variety downtime. In a recently conducted survey, 41% of small business owners consulted said that they had not even given much thought to implementing a backup plan or steps for data recovery.
Some owners also cited the high cost of implementing such a program and indicated that it was their decision to defer the process until business became more profitable, or until backup and recovery costs became more affordable.
The question is – can you really afford not to have a backup plan and recovery measures in place when the high cost of downtime might be the consequences of having no plan at all? Of course, many small business owners may simply be hoping that their companies are not the ones which will be impacted by downtime, or by attacks from cybercriminals, so they rely on good luck to see them through.
This strategy will work fine – right up until the time it doesn’t. If your small business is ever confronted with the real-life situation of an extended period of downtime, or having your business-critical data hijacked by a clever cyber-criminal, you’ll understand a little better about the true value of having a formal backup plan and recovery plan in place.
On the other hand, some small businesses with very meager resources may feel that they simply can’t afford to implement such formalized plans. If you’re on the fence about this and wondering whether the cost of backup and recovery plans is justified by a disaster that might happen, you can consider some of the questions below to help clarify your thinking on the matter.
Backup and Recovery Cost Justification Questions
What would be the impact on your company if customers could not access their data every day, and how would employee productivity be affected on a daily basis, if your network was completely shut down?
What kind of backup and recovery plans do you have in effect right now, and how long could your business survive if it were forced to endure an extended period of downtime?
What kind of support could you quickly access from I.T. personnel, and could that support be enlisted quickly enough so as to reduce downtime damage?
What is the confidence level that you can get back online quickly enough that there will be minimal disruption to the company, and to customers who rely on your company?
How often does your most important data get backed up? Do your employees have a lot of company data on their smartphones, iPads, or business laptops? Are your backups stored off-site, and are they protected against damage which might occur to your business location?
Does your company make use of any custom-developed software, and is the original developer of that software still in business, so that it could be recovered in the event of theft or corruption?
Do you have all your licensing agreements, account details, and information about security stored in a central location somewhere, and is there a copy of it off-site?
Do you feel you have adequate protection against viruses and cyber-attacks and do you apply all security patches as soon as they are made available by the appropriate vendors?
Do you have a company policy in place which calls for the changing of passwords any time a new employee comes in, or when a current employee exits?
How frequently do you check your backup and recovery processes, to make sure that they are performing as intended, and that there are no flaws in the process?
Can You Afford to not Have a Backup Plan?
As a small business owner, it would be well worth your while to arrange a meeting periodically, with managers and other important employees in your company, so as to review the issues raised in the questions above. If these questions are answered accurately and honestly, it should help to clarify in everyone’s minds exactly what the risks and rewards are, relative to establishing and maintaining a good data backup and recovery plan.
Some small business owners simply feel that their business is too small to justify the expense of implementing formal I.T. procedures like data backup and recovery and that this belongs more in the realm of Big Business. However, by considering some of the questions raised in this article, you should be able to figure out whether or not you could actually survive an extended period of downtime or data loss, regardless of the cause.
If it becomes clear that your business would not survive if you are forced off-line for several days or longer, then you should really consider implementing the programs necessary for data backup and recovery. These days, a great many I.T. services are available as an on-demand service, rather than having to pay the cost of I.T. personnel, hardware, and software all by yourself. Even small businesses should be able to find a vendor willing to supply I.T. as a service, to help you protect your important data, and avoid business disaster. With all of the relevant factors assessed and a suitable backup plan in place, you can remain confident in the security of your business-critical data.