NordVPN

VPNs seemed to become very big during the pandemic. After reading about many VPNs, we decided VPNs are a logical layer of security to add to any network and all connected devices. NordVPN advertised a high level of privacy, so we gave it a try. The following is our tech department’s reactions to the product.

There is inconsistency in the connection speeds depending on which country’s server you pick. As we have clients who travel and have offices worldwide, speed differences can seriously slow down our collaborations. The connection issue also affects app connections, which also slow down with specific servers.

During file-sharing tests, we discovered that NordVPN supports only peer-to-peer file sharing (torrenting) on certain servers. This can be a problem for overseas work if it requires close, one-on-one collaboration and real-time sharing of resources from one computer to another. In addition, with time-zone differences, additional connection speed and download time can bring a project or business to a halt or cause unnecessary delays.

We also had problems with NordVPN’s “Open VPN” configuration. We found it very confusing to set up and wasted a lot of time on this component. We feel NordVPN could’ve done a better job of making it more user-friendly, with better set-up tools and instructions.

Overall, we found the pricing to be reasonable. Also, the kill switch is fast and breaks all connections quickly. Furthermore, NordVPN seems to have no DNS leaks, so DNS requests are not revealed to ISP DNS servers. In summary, we found that the cons outweigh the pros of this product for many businesses, and we are now reviewing other options.

Rating

Overall
2.5/5

Pros

  • Good kill switch
  • Good pricing
  • No DNS leaks

Cons

  • Servers in some parts of the world have very slow speeds
  • Slow app connections
  • Torrenting (peer to peer file sharing) is only supported on specific servers
  • Confusing Open VPN configuration